1. Definitions
For the purposes of these Terms and Conditions (“Terms”):
- “Company” (referred to as “the Company”, “We”, “Us” or “Our”) refers to YT GLOBAL SUPPLY SDN. BHD.
- “Products” refer to school bags, luggage, and related accessories offered for sale on our Website.
- “Order” means a request by You to purchase Products from Us.
- “Service” refers to the Website and all related services provided by the Company.
- “Website” refers to YT GLOBAL SUPPLY SDN. BHD., accessible from https://ytglobalsupply.shop/
- “You” means the individual accessing or using the Website and its Services, or the company or legal entity on behalf of which such individual is acting, as applicable.
2. Introduction
Welcome to YT GLOBAL SUPPLY SDN. BHD.’s online store.
By accessing or purchasing from our Website, You agree to be bound by these Terms and Conditions.
Please read them carefully before placing any order.
If You do not agree with any part of these Terms, You should refrain from using our Website or making any purchase.
If You are under the age of 18, You must obtain permission from a parent or legal guardian before using this Website.
3. General Use of the Website
You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the Website by others.
You must not:
- Interfere with the operation of the Website or attempt to gain unauthorized access.
- Upload or transmit harmful or malicious software, viruses, or data.
- Misuse the Website for fraudulent or illegal transactions.
The Company reserves the right to suspend or terminate Your access to the Website at any time if we reasonably suspect misuse or violation of these Terms.
4. Product Information and Availability
We make every effort to display the colors, sizes, and features of our school bags and luggage as accurately as possible.
However, actual product colors may vary slightly due to differences in device screens or lighting conditions.
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or update product information at any time without notice.
5. Orders and Payments
By placing an order, You agree that:
- All information provided during checkout is accurate and complete.
- You are authorized to use the payment method provided.
- Prices are shown in Malaysian Ringgit (MYR) unless otherwise stated.
The Company reserves the right to cancel or refuse any order that appears fraudulent, suspicious, or violates these Terms.
Once an order is placed and confirmed, a confirmation email will be sent to You.
If a product becomes unavailable after Your order is confirmed, we will contact You for an exchange or refund.
6. Shipping and Delivery
Delivery times and fees depend on Your location and courier service availability.
We will make every effort to deliver Your order on time, but we are not responsible for delays caused by:
- Courier issues, public holidays, weather conditions, or unforeseen circumstances.
All shipping information provided must be accurate.
If a delivery fails due to incorrect address or absence of recipient, the customer may be responsible for re-delivery costs.
Please refer to our Shipping Policy for full details.
7. Returns, Refunds, and Exchanges
If You are not satisfied with Your purchase, You may request a return within 30 days of receiving Your order, provided that:
- The item is unused, in original packaging, and in resellable condition.
- All tags, labels, accessories, and documents are intact.
Returns will not be accepted for:
- Used, washed, or damaged items (unless due to manufacturing defects).
- Items purchased during clearance or promotional sales.
Please refer to our Refund and Returns Policy for the complete process and conditions.
8. Intellectual Property
All content on the Website — including text, graphics, images, designs, and logos — is owned or licensed by YT GLOBAL SUPPLY SDN. BHD.
You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, YT GLOBAL SUPPLY SDN. BHD. shall not be held liable for:
- Any indirect, incidental, or consequential damages arising from the use of our Website or Products.
- Any color differences, minor scratches, or normal wear and tear of Products.
- Delays, losses, or damages caused by third-party courier services.
All Products are sold “as is” and “as available”, except where expressly stated otherwise.
10. Privacy Policy
We respect Your privacy and are committed to protecting Your personal information.
Please refer to our Privacy Policy for details on how we collect, store, and use Your data.
11. Governing Law
These Terms and Conditions are governed by the laws of Malaysia.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.
12. Changes to These Terms
The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be posted on this page with an updated “Last Updated” date.
By continuing to use the Website, You agree to be bound by the revised Terms.
Contact Us
If You have any questions about these Terms and Conditions, please contact us:
📧 yt_gsupply@outlook.com
🏢 33-01, Jalan Bukit Kaze 2/2, Taman Bukit Kaze, 81800 Ulu Tiram, Johor, Malaysia